FREE SHIPPING WITHIN ROI & NI ON ORDERS OVER €60
FREE SHIPPING WITHIN ROI & NI ON ORDERS OVER €60
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Information

ORDERING ONLINE
We endeavour to only offer goods in plentiful supply for sale online, however, we are a small business and occasionally we may experience unusually high demand. Where possible, please supply a delivery address where packages can be received as most of our products will not fit through a standard letter box. 

PAYMENTS
Transactions are powered by Shopify Payments or PayPal which are secure and simple with no need to set up an account. Shipping is calculated at checkout.

SHIPPING
Following the Social Distancing restrictions associated with the Covid19 pandemic we will be restricting our shipping to once a week (Thursdays) to help contain the virus in Ireland. Thank you for your patience and understanding. We will use a tracking service at our discretion. Every care is taken to protect our products when packing but we can’t guarantee their care during transit - please contact us if you have any issues.

 

SHIPPING RATES

IRELAND & NORTHERN IRELAND

Single Small or Medium sized item (Up to €24) €5

Standard Packet €8

FREE SHIPPING OVER €60.

 

NORTHERN IRELAND

Our E-commerce provider Shopify unfortunately cannot currently separate Northern Ireland from the rest of the UK for shipping and tax purposes. Please fit your full address, including county, postcode and NI in the writeable address fields then select Ireland as your country and Carlow (first on drop down list) as your county. To be sure you could follow your order with an email to conform the address. Sorry for the inconvenience.

 

UK

We are currently unable to ship to the UK mainland. 

 

EUROPE (EXCLUDING UK)

Single Small or Medium sized Item (Up to €24) €7

Standard Packet €10

 

AMERICA & CANADA

Up to €120 International Packet €12

Over €120 International Parcel €25

PLEASE NOTE WE ARE CURRENTLY UNABLE TO SEND PACKETS OVER 2KG TO USA, PLEASE CONTACT US TO CHECK WE CAN SUPPLY WHAT YOU WOULD LIKE TO BUY.

 

CLICK AND COLLECT 
Orders received by 1pm Fridays will be ready for collection on Saturdays. Just select collection at checkout to remove any shipping costs and try and let us know what time you plan to arrive. Subject to current Covid19 restrictions.


REFUNDS/RETURNS
We guarantee goods meet our standards on leaving our workshop. In the unlikely event you receive faulty goods we will happily replace or refund at our discretion. We can’t refund unwanted gifts but may offer an exchange in-store at our discretion or at your cost remotely.

GENERAL TERMS
All our products are handmade and may vary slightly from images shown in respect of colour, exact size, shape and packaging.
No products are intended as toys or suitable for small children unless otherwise stated. Washing our products is not recommended unless otherwise stated.

CARE
Wool felt may pill (go bobbly) and is best trimmed with sharp scissors or electric trimmer. Washing products is not recommended but if necessary do so by hand, reshape and leave to dry in a warm place.

BUSINESS ENTITY
Jamie Lewis is a Sole Trader and any other names/branding are product ranges, domain names or addresses rather than business names. 

TRADE ENQUIRIES
We are currently working at capacity for Trade due to raising a young family but enquiries are welcome for the future at jlewiscrafts(at)gmail.com. Please tell us a bit about your shop/venue and provide links to any website or social media.