FREE SHIPPING TO IRELAND ON ORDERS OVER €60, UK & EUROPE OVER €80
FREE SHIPPING TO IRELAND ON ORDERS OVER €60, UK & EUROPE OVER €80
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Information

ORDERING ONLINE
We endeavour to only offer goods in plentiful supply for sale online, however, we are a small business and occasionally we may experience unusually high demand. Where possible, please supply a delivery address where packages can be received as most of our products will not fit through a standard letter box. 

PAYMENTS
Transactions are powered by Shopify Payments which is secure and simple with no need to set up an account. Shipping is calculated at checkout.

SHIPPING
Following the Social Distancing restrictions associated with the Covid19 pandemic we will be restricting our shipping to once a week to help contain the virus in Ireland. Thank you for your patience and understanding. We will use a tracking service at our discretion. Every care is taken to protect our products when packing but we can’t guarantee their care during transit - please contact us if you have any issues.

 

NEW SHIPPING RATES

IRELAND

Single Small Item (Bee, Mouse, Fish etc) €5

Standard Packet €8

FREE SHIPPING OVER €60.

 

UK

Single Small Item (Bee, Mouse, Fish etc) €6

Standard Packet €9

FREE SHIPPING OVER €80.

 

EUROPE (EXCLUDING UK)

Single Small Item (Bee, Mouse, Fish etc) €7

Standard Packet €10

FREE SHIPPING OVER €80.

 

REST OF WORLD

Up to €120 International Packet €12

Over €120 International Parcel €25

PLEASE NOTE WE ARE CURRENTLY UNABLE TO SEND PARCELS TO USA


REFUNDS/RETURNS
We guarantee goods meet our standards on leaving our workshop. In the unlikely event you receive faulty goods we will happily replace or refund at our discretion. We can’t refund unwanted gifts but may offer an exchange in-store at our discretion or at your cost remotely.

GENERAL TERMS
All our products are handmade and may vary slightly from images shown in respect of colour, exact size, shape and packaging.
No products are intended as toys or suitable for small children unless otherwise stated. Washing our products is not recommended unless otherwise stated.

CARE
Wool felt may pill (go bobbly) and is best trimmed with sharp scissors or electric trimmer. Washing products is not recommended but if necessary do so by hand, reshape and leave to dry in a warm place.

BUSINESS ENTITY
Jamie Lewis is a Sole Trader and any other names/branding are product ranges, domain names or addresses rather than business names. 

TRADE ENQUIRIES
We are currently working at capacity for Trade due to raising a young family but enquiries are welcome for the future at jlewiscrafts(at)gmail.com. Please tell us a bit about your shop/venue and provide links to any website or social media.